Last updated: October 13, 2025
Your Financial Data is Our Top Priority
At Crana.AI, we understand that trust is the foundation of every financial relationship. That's why we've implemented enterprise-grade security measures to protect your sensitive information and financial data at every step of your journey with us.
Your data is protected with AES-256 encryption – the same advanced standard used by major financial institutions worldwide. From the moment information enters our systems until it reaches its destination, your data remains encrypted and secure.
All data transmitted between your device and our servers uses industry-standard TLS encryption, ensuring your information stays private during every interaction with our platform.
Your payment information is processed by Stripe, a globally trusted payment processor that maintains the highest security standards. Crana.AI never stores your complete payment card details on our servers.
Our payment processing infrastructure adheres to Payment Card Industry Data Security Standard (PCI DSS) requirements, providing an additional layer of protection for all financial transactions.
Our sophisticated anti-fraud protocols continuously monitor transactions and account activity for suspicious behavior, protecting you from unauthorized access and fraudulent activities.
We employ multi-factor authentication (MFA) upon sign-in to verify your identity through multiple verification methods, ensuring only you can access your account.
Our advanced security systems learn your typical usage patterns to identify and prevent potentially fraudulent activities before they impact your account.
Crana.AI's infrastructure is built on secure, redundant cloud systems with 99.9% uptime reliability. Our servers are protected by enterprise-grade firewalls and intrusion detection systems.
We conduct comprehensive security assessments and penetration testing to identify and address potential vulnerabilities before they become threats.
Your data is automatically backed up across multiple secure locations, ensuring business continuity and data availability even in unexpected situations.
Access to your data is limited to authorized personnel only, following the principle of least privilege. All access is logged and monitored for compliance and security purposes.
We collect and retain only the information necessary to provide our services effectively, reducing your data exposure and enhancing privacy protection.
Our privacy policy clearly outlines how we collect, use, and protect your personal information, giving you full transparency and control over your data.
Crana.AI complies with relevant financial regulations and data protection laws and applicable banking regulations to ensure your information is handled according to the highest legal standards.
Our compliance team continuously monitors regulatory changes to ensure our security practices remain current with evolving industry requirements and legal standards.
If you notice any suspicious activity on your account, contact our security team immediately at security@crana.app or through our secure messaging system.
Our security operations center monitors threats around the clock, ready to respond instantly to any potential security incidents.
In the unlikely event of a security incident, we have established procedures to quickly contain, investigate, and remediate any threats while keeping you informed throughout the process.
We regularly update our security measures to stay ahead of emerging threats and maintain the highest protection standards for your data.
Questions about our security practices? Our dedicated security team is available to address your concerns and provide additional information about how we protect your data.
📧 Email: security@crana.app
⏱️ Response Time: Within 24 hours for all security inquiries
Crana.AI is committed to maintaining the highest standards of data security and privacy protection. We continuously invest in advanced security technologies and practices to safeguard your financial information.